Important Information Regarding COVID-19

April 1, 2020


We wish to update you based on many practice changes regarding the COVID-19 Crisis.  Our team continues to carefully follow all state and federal mandates and recommendations.  Protection and safety of our patients, team members, and the entire community is our top priority.

We have adjusted to this new normal and are continuing full time service to acute patients with emergent needs.  We are delaying all elective procedures until authorities approve normal operations.  It is our obligation to serve patients with immediate needs to decrease the burden on the local critical care centers focused on COVID-19 and saving lives.   

We will be consolidating our care to fewer clinics in efforts to minimize community spread.  Our clinics continue to improve our telephone and entry screening to provide a low risk environment for COVID-19 exposure.  We have partnered with local hospital and supply chain organizations to obtain the appropriate protective equipment due to the high risk of our droplet and aerosol producing procedures.   We continue approved protocols to ensure a safe and sterile patient care environment.   We require social distancing and require most adult patients to enter our facilities without being accompanied by others.  We are communicating with escorts and drivers by telephone whenever possible.

Patients with acute oral surgery needs who have tested positive, displayed symptoms of COVID-19, or are significantly medically compromised will be receiving care in COVID-19 equipped hospital facilities and NOT in our clinics.

With the very appropriate closure of many area dental offices, we continue to work with referring dentists in new ways to care for their emergency patients.  We appreciate the excellent communication from referring providers and realize that they may be evaluating their patients in creative ways due to the COVID-19 restrictions.   We continue to use best practices and our clinical judgment to provide surgical options to these patients with essential oral surgery needs.

Thank you.